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First Call Nursing Agency

Telephone 01204 597575

Back to First Call Web Site

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General Information

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Services

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Frequently Asked Questions

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Training

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Criminal Records Bureau Checks

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Contact us

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Application Form

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External Links

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General Information

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Services

First Call provide Qualified Nurses and Health Care Assistants to cover for sickness, holidays and vacancies. Staff can often be provided at short notice.

Qualified

All levels of registered experienced nurses (RGN, EN, RMN & RSCN) can be supplied. Eligibility to practice is checked at interview and at regular intervals with the Nursing & Midwifery Council.

Health Care Assistants

All First Call's Health Care Assistants are selected for their experience. Many are NVQ level II or III or are in the process of training for a care qualification.

All Staff

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Frequently Asked Questions

How do I apply to register with the agency?

Simply contact the office by telephone or email and ask to be sent an application form, or fill in and send the application form found on this website.

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How do I register as a customer?

Please contact the office by telephone or email.

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How often does the agency pay?

The agency pays direct into your bank account every fortnight.

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What checks are done on agency staff?

All staff are interviewed and at least 2 references are taken. A 10 year work history is required. A POVA (Protection of Vulnerable Adults) check from the Criminal Records Bureau is taken.

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Is the agency registered with any governing body?

Yes, the agency is registered with the Commission for Social Care Inspection. Investor in People status was achieved in December 2004.

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What checks are carried out on the agency?

The agency is registered with CSCI and must comlpy with set minimum standards. Inspection reports from CSCI are available.

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What training do staff receive?

All mandatory training is offered by First Call. All other training is offered on individual merit.

What hours is the office open?

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The agency operates 24 hours per day and 7 days per week.

Do you employ overseas nurses?

Applicants with regulatory paperwork are considered equally with other applicants.

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Do you offer a home care service?

First Call offer a service to assist at home with a minimum duration of 4 hours.

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Training

First Call are able to offer training for their own staff and for other organisations. Regular sessions available, please telephone 01204 597575 for further details.

Moving & Handling
Covering all aspects of Moving & Handling legislation. Theory and practical, covering use of equipment and personal safety.
Health & Safety
First Call offer Health & Safety training in care homes covering risk assessment, accident prevention and infection control.

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Food Hygiene
The one day Foundation in Food Safety (Royal Institute of Public Health) course is offered by First Call. This covers all aspects of food safety required by health care workers and chefs/kitchen assistants. Food Hygiene Website

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Diabetes & Heart Disease
A basic 4 hour course covering the physiology, monitoring and care of residents with diabetes and/or heart disease. Aimed at carers in residential and nursing homes.

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Abuse
A 4 hour course defining abuse and highlighting the plight of the vulnerable. Including what can be done to prevent abuse and how to report it.
Induction for Carers
A 5 day course icorporating the TOPPS Standards. Including all of the above.

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How can First Call Help?
For any of the above, your staff can attend one of First Call's training sessions. Alternatively if you require training for 6 or more the training can be carried out at your own premises.

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To Book Training:
Please Telephone Helen on 01204 597575
or email: helen@fcna.co.uk

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Criminal Records Bureau Checks

First Call are a registered body with the CRB and are able to process police checks for other organisations working with vulnerable adults or childeren.

First Call can offer:

To provide you with a policy for handling & storage of disclosures.
Prompt handling of your order.
Out of hours contact.
Progress report available on request.
Assistance with form completion and I.D. verification if required.
Discounted fee for agency customers.

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Fees

Standard Disclosure £40.00

Enhanced disclosure £46.50

Customer Standard Disclosure £36.00

Customer Enhanced Disclosure £41.50

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Contact us

For any further information please contact Helen at:

FCNA

2 Winterburn Avenue

Bromley Cross

Bolton

BL2 3FY

Tel 01204 597575 (24 hours)

Email helen@fcna.co.uk

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Application Form

If you would like to apply to First Call please complete the form below and click the send button.

Your Details

First Name: *
Last Name: *
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Address:
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Postcode:
Sex: F     M
Date of birth:
Nationality:

Contact Information

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Email Address:
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Education/Qualifications

Professional Qualifications(eg, Reg Nurse Level I):
Present Employment(incl length of service):

References

Reference 1
Name:
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Reference 2

Name:
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External Links

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Commission for Social Care Inspection

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Department of Health

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Royal College of Nursing

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Nursing and Midwifery Council

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Criminal Records Bureau

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Food Hygiene Training

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